Introduction to Lean for Service Industries
In this free 1-hour webinar, we will introduce Lean to you in a way that relates to your experience, your processes and your customers.
The purpose of this training is to give you an awareness of the different aspects of Lean, its guiding principles and showcase how that can support you to make your work, work for you.

Most of us have heard of Lean in manufacturing, in this workshop we’ll take a closer look at the application of Lean in a case study with savings of over 120hours of work and €10k in overtime.
This is to show you how actual on the ground benefits can be seen in the processes that cause us the most pain.
In this webinar we will explore:
- The Purpose Behind Lean
- Waste and Value, for Us, and for our Customers
- The 5 Principles of Lean
- A Lean Case Study
- The Lean Mindset and Where to Start
- Q&A
Webinar Details
- Date:
Thursday 26th June
- Time:
10:30 – 11:30am
- Location:
Zoom
- Certification:
For attending this webinar in full, you will be awarded 1-CPD Point.
- Cost:
This webinar is complimentary to anyone that registers
Stacy’s empathic appreciation of our business, deep listening skills, and concise feedback allowed us to perceive our business with greater clarity. We now have clear, attainable, attributable KPIs which allow me, as Managing Director, to monitor the pulse of the business.
Dr. Paul Gadie,
Managing Director - Gift Innovations
I highly recommend Stacy Franklin as a Lean lecturer and consultant. Her passion for Lean, her focus on people, and her commitment to delivering measurable results make her a valuable asset to any organisation seeking to embrace Lean principles.
Dr Sean Moore,
Associate Professor & Course Director Lean Systems - University of Limerick

I’ve gained immense value from Stacy's insights, which have helped me bridge academic learning with real-world challenges. Her approachable style has made a genuine difference in my learning journey and in how I'm now delivering Lean within my organisation.
Roni Borri,
Group Director of Learning and Development - Org Group

Stacy fostered a supportive and interactive learning environment that encouraged collaboration and critical thinking. I am now more confident applying Lean Six Sigma tools in the workplace thanks to her guidance and expertise.
Teresa Kavanagh,
Business Process Improvement Manager - An Post




